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Refining the Interaction Between Social Norms and Uncertainty About Risk Perceptions in Health and Environmental
Jie Zhuang1, Jingyuan Shi2, Jian Rui3
1Department of Communication Studies, Texas Christian University.
Health Communication
|August 17, 2025
Summary
Uncertainty about perceived risk, not the perception itself, influences how social norms affect risk-mitigating behaviors. This effect is stronger when individuals are more uncertain about a risk
Area of Science:
- Social Psychology
- Behavioral Science
- Risk Communication
Background:
- Social norms significantly influence risk-mitigating behaviors.
- Limited research explores the interplay between cognitive risk appraisals and social norms.
- Understanding this interaction is crucial for effective risk communication strategies.
Purpose of the Study:
- To differentiate risk perceptions from uncertainty about risk perceptions.
- To examine the interaction between social norms and (uncertainty about) risk perceptions on behavioral intentions.
- To replicate findings across diverse cultural contexts (Hong Kong and US).
Main Methods:
- Cross-sectional survey design with 1,249 participants.
- Statistical analysis to test interaction effects between social norms and risk perception variables.
- Comparative analysis of findings between Hong Kong and US samples.
Main Results:
- Uncertainty about perceived risk, rather than risk perception, is a key moderator of social norm effects on behavioral intention.
- High uncertainty about perceived susceptibility amplifies the impact of social norms on behavioral intention, particularly when individuals are uncertain about risk severity.
- Findings were largely consistent across cultural contexts, with some notable variations.
Conclusions:
- Cognitive uncertainty surrounding risk perceptions plays a critical role in the efficacy of social norms for behavior change.
- Interventions should consider addressing uncertainty to enhance the impact of social norms on risk-mitigating behaviors.
- Cultural context may influence the nuanced interplay between social norms and risk perception uncertainty.
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