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Does ChatGPT help patients access reliable and comprehensive information about psoriasis?
1Department of Dermatology, Gazi University School of Medicine, Ankara, Turkey.
Background:
Rapid advances in artificial intelligence have affected medical knowledge and practices. However, it is unclear whether ChatGPT positively guides patients on their health by providing accurate information. Since psoriasis lasts a lifetime and has no cure, patients commonly seek information and treatment. We evaluated ChatGPT's answers to questions on psoriasis.
Methods:
Based on our clinical experience, we have identified the most common questions that psoriasis patients ask us about psoriasis. The reliability of responses provided by ChatGPT was rated from 1, very poor, to 5, very good. The comprehensiveness of the responses was rated from 1, incomplete, to 3, comprehensive.
Results:
The reliability was scored as 5 for responses to 11 out of 12 questions and 4 for 1 question. Author 1 rated the responses to 8 of the 12 questions as comprehensive (3) and 4 as adequate (2). Author 2 rated the response to 1 question as adequate (2) and the remaining responses as comprehensive (3).
Conclusion:
Our results reveal that ChatGPT can provide patients with reliable and comprehensive information about psoriasis. As ChatGPT is widely used, it can be a helpful source of information that psoriasis patients can access quickly and easily and that can guide them correctly.
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