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Comparing Large Language Models as Health Literacy Tools: Evaluating and Simplifying Texts on gender-Affirming

Victoria N Yi1, Angel P Scialdone1, Ann Marie Flusche1

  • 1Duke University School of Medicine, Durham, North Carolina, USA.

Journal of Health Communication
|August 19, 2025
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Summary
This summary is machine-generated.

Online patient materials for gender-affirming surgery are too complex. Large language models (LLMs) can simplify these texts, with Google Gemini showing the most promise for improving patient understanding.

Keywords:
Artificial intelligencegender-affirming caregender-affirming surgeryhealth literacytransgender health

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Area of Science:

  • Medical Informatics
  • Patient Education
  • Natural Language Processing

Background:

  • Patient-facing materials for gender-affirming surgery often exceed the recommended eighth-grade reading level.
  • Accessible health information is crucial for informed patient decision-making.

Purpose of the Study:

  • To evaluate and compare the readability analysis and text simplification capabilities of various large language models (LLMs) for online patient resources on gender-affirming procedures.
  • To assess the effectiveness of LLMs in reducing the reading level of these materials to the recommended eighth-grade level.

Main Methods:

  • Searched Google Incognito for 15 gender-affirming surgery terms.
  • Analyzed the first 20 text results for readability using the Readability Scoring System v2.0 (RSS).
  • Utilized eight LLMs to assess and simplify texts to an eighth-grade reading level, with subsequent reevaluation by RSS.

Main Results:

  • Online resources averaged a reading grade level of 12.66.
  • Google Gemini achieved the lowest simplified reading level (8.39), followed by Anthropic Claude (9.53) and ChatGPT 4 (10.19).
  • LLMs exhibited increased error rates for feminizing/facial procedures and simplifying genital procedures.

Conclusions:

  • Online patient materials for gender-affirming procedures are significantly more complex than recommended.
  • While LLMs show potential for improving readability, their performance varies, necessitating cautious clinical application.
  • Further research is needed to address LLM variability and bias in gender-affirming care patient education.