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Experiences of Person-Centred Care Among Nurses in COVID-19 Wards: A Qualitative Study
Myoungsuk Kim1, Yongmi Lee1, Hyun-Ju Kang1
1College of Nursing, Kangwon National University, Chuncheon-Si, Republic of Korea.
Aim:
While there is extensive research on nurses' experiences in caring for COVID-19 patients, studies focusing on person-centred care in this context remain limited. This study aimed to obtain a thorough understanding of the meaning and essence of person-centred care experienced by nurses in COVID-19 wards in South Korea.
Design:
This study adopted a qualitative research design.
Methods:
Data were collected from April 2022 to February 2023 using one-on-one in-depth interviews with nine nurses working in COVID-19-designated hospitals; these data were analysed using content analysis. This study adhered to the Consolidated Criteria for Reporting Qualitative Research (COREQ) guidelines.
Results:
The five categories were: encountering barriers between nurses and patients, the conflict between principles and dignity, providing individualised care even under controlled circumstances, providing care in a therapeutic community relationship and desiring stable care even in a crisis.
Conclusion:
This study examined nurses' challenges and experiences in delivering person-centred care during the COVID-19 pandemic. Despite the conflict between infection control guidelines and individual patient needs, nurses sought to address patients' psychological and physical challenges while overcoming COVID-19 together, leading to satisfaction for both patients and nurses. Systemic support and education are essential to sustain person-centred care, and this study provides valuable insights for improving nursing practice in crisis situations.
Patient Or Public Contribution:
No patient or public contribution.
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