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Problems in interagency collaboration: lessons from a project that failed.

J A Byles

    Child Abuse & Neglect
    |January 1, 1985
    PubMed
    Summary
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    Interagency collaboration in child abuse management showed promise but faced implementation challenges. The Community Child Abuse Team (CCAT) project in Hamilton, Ontario, failed due to a lack of control over project design adherence.

    Area of Science:

    • Child welfare and protection
    • Interagency collaboration in social services
    • Public health policy and management

    Background:

    • Child abuse management requires multi-institutional involvement (child welfare, police, courts, health, education, social services).
    • Previous child death inquiries highlighted communication and cooperation failures between these institutions.
    • The need for improved interagency cooperation in addressing child abuse is widely recognized.

    Purpose of the Study:

    • To describe implementation challenges of the Community Child Abuse Team (CCAT) Project in Hamilton, Ontario.
    • To analyze issues hindering interagency collaboration for child abuse management.
    • To identify factors contributing to the CCAT project's failure to materialize as planned.

    Main Methods:

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  • Descriptive analysis of implementation problems encountered during the CCAT project's 30-month operation.
  • Focus on the central issue of control and its impact on adhering to the project's design.
  • Qualitative examination of interagency dynamics and power structures.

    • Main Results:

    • The CCAT project, designed to enhance interagency collaboration, was never fully implemented.
    • The project failed to materialize as planned, leading to termination of funding.
    • A primary obstacle was the lack of authority to enforce the project's original design during the initial implementation phase.

    Conclusions:

    • Effective interagency collaboration models for child abuse management require strong central control and adherence to design.
    • Implementation failures can occur even with well-intentioned collaborative projects.
    • Addressing power dynamics and control issues is critical for successful multi-institutional initiatives in child protection.