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Moving beyond word error rate to evaluate automatic speech recognition in clinical samples: Lessons from research
Sandra Anna Just1, Brita Elvevåg2, Shrankhla Pandey3
1Department of Clinical Medicine, UiT - The Arctic University of Norway, Tromsø, Norway; Department of Psychiatry and Neurosciences, Campus Charité Mitte, Charité - Universitätsmedizin Berlin, Corporate Member of Freie Universität Berlin and Humboldt Universität zu Berlin, Germany.
Automatic speech recognition (ASR) performance in schizophrenia patients varies by symptoms and origin, impacting clinical NLP tools. Beyond word error rates, error type and context are vital for safe ASR implementation in mental health.
Area of Science:
- Computational Linguistics
- Psychiatry
- Artificial Intelligence in Healthcare
Background:
- Automatic Speech Recognition (ASR) is essential for Natural Language Processing (NLP) in mental health research, enabling large-scale studies and scalable clinical tools.
- Understanding ASR performance in clinical populations is critical for the safe and effective deployment of these technologies in healthcare settings.
Purpose of the Study:
- To evaluate ASR performance on speech samples from individuals diagnosed with schizophrenia-spectrum disorders.
- To identify factors influencing ASR accuracy, such as symptom severity and demographic variables.
- To assess the impact of ASR-generated transcripts on subsequent NLP analyses and their correlation with clinical measures.
Main Methods:
- Analysis of 50 speech samples from individuals with schizophrenia-spectrum disorders.
- Calculation of Word Error Rates (WER) for ASR transcripts.
- Comparison of ASR transcripts with manual transcripts using NLP metrics like GloVe semantic similarity and sentence count.
- Evaluation of correlations between NLP metrics derived from ASR transcripts and clinical symptom scores.
Main Results:
- Word Error Rates (WER) ranged from 0.31 to 0.58, with variations linked to country of birth and positive symptom severity.
- ASR transcripts exhibited higher GloVe semantic similarity and fewer sentences compared to manual transcripts.
- NLP metrics derived from ASR transcripts showed weaker correlations with clinical symptom scores than those from manual transcripts.
Conclusions:
- ASR performance assessment in clinical settings must extend beyond WER to include error type, meaning, and context.
- Differences in ASR transcripts can influence the outcomes of NLP analyses in mental health research.
- The study provides a framework for evaluating ASR in clinical research, guiding future development and implementation in electronic health records, voice chatbots, and clinical decision support systems.
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