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Functional Near-Infrared Spectroscopy Hyperscanning Study in Psychological Counseling

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Help! We need a measure: Developing and evaluating a Multidimensional Coworker Support Scale (MCSS).

Cheryl E Gray¹, Isabel R Skovera¹, Ian M Hughes²

¹Department of Psychology, Montclair State University.

Journal of Occupational Health Psychology

|August 25, 2025

Summary

A new Multidimensional Coworker Support Scale (MCSS) was developed to better measure the complex nature of coworker support. This validated 32-item scale offers a more precise tool for research and practical applications in organizational psychology.

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Area of Science:

Organizational Psychology
Social Psychology
Psychometrics

Background:

Existing measures of coworker support lack the ability to capture its complex and multifaceted nature.
Previous research highlights the need for a more comprehensive scale to assess coworker support accurately.

Purpose of the Study:

To develop and validate a Multidimensional Coworker Support Scale (MCSS) with robust psychometric properties.
To create a scale that captures the form, type, and helpfulness of coworker support.

Main Methods:

Development followed Spector's (1992) five-stage process: construct definition, scale design, pilot testing, item analysis, and validation.
A total of 1,695 participants were involved in the scale's creation and evaluation.
Psychometric properties were assessed through content validity, reliability, convergent, discriminant, and criterion-related validity, and factor structure analysis.

Main Results:

The final MCSS is a 32-item, eight-dimensional scale with four items per subscale.
The scale demonstrated strong reliability and validity across multiple samples.
The MCSS explained additional variance in outcome measures compared to existing scales and showed a superior fit to the data compared to alternative models.

Conclusions:

The MCSS provides a psychometrically sound and robust tool for precisely measuring coworker support.
This scale offers significant implications for both theoretical advancements and practical applications in workplace interventions.
The findings underscore the importance of multidimensional measurement in understanding coworker support dynamics.