Intimates as agents of social support: sources of consolation or despair?

We proposed that people's intimates may insulate them against self-discrepant feedback. Individuals who possessed low or high self-esteem (targets) reported to the laboratory accompanied by persons with whom they were involved in intimate relationships (intimates). Some intimates perceived targets in a manner that was congruent with targets' self-conceptions; others perceived targets in a manner that was incongruent with targets' self-conceptions. Targets received bogus feedback that was discrepant with their self-esteem and interacted with either their intimate or a stranger. Targets then completed a measure of self-esteem. As expected, targets changed their self-ratings in the direction of the discrepant feedback when they interacted with either an incongruent intimate or a stranger but not when they interacted with a congruent intimate. Moreover, congruent intimates were just as effective in insulating low self-esteem targets against positive feedback as they were in insulating high self-esteem individuals against negative feedback. Finally, the more targets discussed the feedback, the less self-rating change they experienced. Implications for social support processes and attempts to cope with traumatic events are discussed.