Factors Affecting the Patient's Decision When Selecting Their Dermatologist in Kuwait: A Cross-Sectional Study

Background Dermatology in Kuwait has rapidly expanded to include both medical and cosmetic services. Despite this growth, there has been sparse research attention on what influences patients when selecting dermatologists. This study examines modifiable and non-modifiable factors affecting patient choices. Objective This study aims to assess the relative importance of modifiable and non-modifiable characteristics in patients' selection of dermatologists in Kuwait and to compare these preferences across different demographic and socioeconomic groups. Method A cross-sectional online survey with 43 questions was distributed to individuals aged 18 and above in Kuwait. Adapted from a validated tool, the survey assessed preferences related to dermatologist traits. A total of 992 (98.6%) responses were analyzed using non-parametric tests due to non-normal data distribution. Group comparisons were made based on gender, income, governorate, and insurance status. Results Professionalism was rated the most important factor (median=10), followed by availability and appearance (median=9). Religion, marital status, and nationality were least important (median=1-2). Female respondents placed greater emphasis on aesthetics, communication, and skincare. Higher-income participants prioritized qualifications like foreign training and research. Regional variation was noted: southern governorates valued appearance, while Jahra favored clinical experience. Insurance status had minimal effect, although uninsured individuals valued appearance and professionalism more. Conclusions Patients in Kuwait prioritize modifiable traits - especially professionalism, experience, and accessibility - when choosing dermatologists. Non-modifiable factors play a minor role. While demographic and socioeconomic factors influence preferences to some extent, professionalism remains a consistently valued trait across all groups.