Token Probabilities to Mitigate Large Language Models Overconfidence in Answering Medical Questions: Quantitative...

Chatbots have demonstrated promising capabilities in medicine, scoring passing grades for board examinations across various specialties. However, their tendency to express high levels of confidence in their responses, even when incorrect, poses a limitation to their utility in clinical settings.

The aim of the study is to examine whether token probabilities outperform chatbots' expressed confidence levels in predicting the accuracy of their responses to medical questions.

In total, 9 large language models, comprising both commercial (GPT-3.5, GPT-4, and GPT-4o) and open source (Llama 3.1-8b, Llama 3.1-70b, Phi-3-Mini, Phi-3-Medium, Gemma 2-9b, and Gemma 2-27b), were prompted to respond to a set of 2522 questions from the United States Medical Licensing Examination (MedQA database). Additionally, the models rated their confidence from 0 to 100, and the token probability of each response was extracted. The models' success rates were measured, and the predictive performances of both expressed confidence and response token probability in predicting response accuracy were evaluated using area under the receiver operating characteristic curves (AUROCs), adapted calibration error, and Brier score. Sensitivity analyses were conducted using additional questions sourced from other databases in English (MedMCQA: n=2797), Chinese (MedQA Mainland China: n=3413 and Taiwan: n=2808), and French (FrMedMCQA: n=1079), different prompting strategies, and temperature settings.

Overall, mean accuracy ranged from 56.5% (95% CI 54.6-58.5) for Phi-3-Mini to 89% (95% CI 87.7-90.2) for GPT-4o. Across the United States Medical Licensing Examination questions, all chatbots consistently expressed high levels of confidence in their responses (ranging from 90, 95% CI 90-90 for Llama 3.1-70b to 100, 95% CI 100-100 for GPT-3.5). However, expressed confidence failed to predict response accuracy (AUROC ranging from 0.52, 95% CI 0.50-0.53 for Phi-3-Mini to 0.68, 95% CI 0.65-0.71 for GPT-4o). In contrast, the response token probability consistently outperformed expressed confidence for predicting response accuracy (AUROCs ranging from 0.71, 95% CI 0.69-0.73 for Phi-3-Mini to 0.87, 95% CI 0.85-0.89 for GPT-4o; all P<.001). Furthermore, all models demonstrated imperfect calibration, with a general trend toward overconfidence. These findings were consistent in sensitivity analyses.

Due to the limited capacity of chatbots to accurately evaluate their confidence when responding to medical queries, clinicians and patients should abstain from relying on their self-rated certainty. Instead, token probabilities emerge as a promising and easily accessible alternative for gauging the inner doubts of these models.