Exploring the hierarchical framework of the Kirkpatrick model in training evaluation from a developing country

Area of Science:

• Business and Management
• Human Resources Development

Background:

• Training evaluation is crucial for organizational success.
• The Kirkpatrick Model is a widely adopted evaluation framework.
• Empirical validation is lacking in developing economies, particularly Bangladesh's banking sector.

Purpose of the Study:

• To examine the hierarchical relationships within the Kirkpatrick Model.
• To validate the model in private commercial banks (PCBs) in Bangladesh.
• To investigate causal links between the four evaluation levels.

Main Methods:

• Quantitative research design with stratified random sampling.
• Data collected via questionnaires on reactions, learning, behavior, and results.
• Partial Least Squares (PLS)-based Structural Equation Modeling (SEM) for analysis.

Main Results:

• Positive trainee reactions significantly impact learning outcomes.
• Learning outcomes lead to demonstrable behavioral changes.
• Behavioral changes result in improved individual and organizational performance.

Conclusions:

• The Kirkpatrick Model is applicable and effective in Bangladesh's banking sector.
• A hierarchical approach to training evaluation is essential.
• Findings support the model's theoretical framework and practical application.