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Why do non-urgent patients present to the paediatric emergency department?

Jennifer Veitch1, Jamie Bentley2

  • 1Edinburgh Medical School, The University of Edinburgh, Edinburgh, UK J.M.Veitch19@outlook.com.

BMJ Paediatrics Open
|September 1, 2025
PubMed

Insights

Many parents are unaware of the National Health Service (NHS) unscheduled care policy, leading to non-urgent visits to the paediatric emergency department (PED). Inappropriate referrals are a key reason for these visits.

Area of Science:

  • Pediatric Emergency Medicine
  • Healthcare Policy Analysis
  • Public Health

Background:

  • Non-urgent presentations to paediatric emergency departments (PEDs) are a significant concern within the National Health Service (NHS).
  • Understanding parental awareness of healthcare policies is crucial for efficient resource allocation in pediatric care.

Keywords:
Child HealthHealth PolicyQualitative research

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