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Transforming work in the digital era: AI-enhanced leadership and its effect on IT professional burnout
Junshuai Jia1, Yunxiao Zhang2, Lily Julienti Abu Bakar3
1School of Business, Zhengzhou Technology and Business University, No. 169 Qiancheng Avenue, Zhengdong New District, Zhengzhou, Henan, China.
Abstract:
This study examines the impact of AI-enhanced transformational leadership on IT professional burnout among Chinese IT professionals while investigating the mediating role of AI learning self-efficacy and the moderating effects of AI-enabled work practices and organizational AI-communication adequacy. Drawing on the technology-organization-environment (TOE) Framework, our research integrates traditional transformational leadership with emerging AI applications, offering a comprehensive model for understanding how digital leadership influences employee well-being in high-pressure IT environments. Data collected from 511 IT professionals across major Chinese technology hubs were analyzed using SMART-PLS. Findings reveal that AI-enhanced transformational leadership significantly reduces burnout by enhancing employees' AI learning self-efficacy. Moreover, robust AI-enabled work practices further strengthen this positive effect, although the moderating role of organizational AI-communication adequacy remains inconclusive. These results extend established leadership theories into the digital era, providing actionable insights for organizations seeking to cultivate a resilient, innovative, and healthy workforce. Implications for theory and practice are discussed, with recommendations for future research to explore these dynamics in diverse cultural and industrial contexts.
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