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Characteristics and Risk of Adverse Mental Health Events Amongst Users of the National Overdose Response Service
Dylan Viste1, Will Rioux2, Nathan Rider1
1Department of Medicine, Cumming School of Medicine, University of Calgary, 205 3500 Varsity Drive NW, Calgary, AB T2L 1Y3 Canada.
Abstract:
The National Overdose Response Service (NORS) is a Canadian mobile or virtual overdose response hotline intended to prevent drug overdose deaths but has unexpectedly received mental health related calls, including adverse mental health events. Our study aimed to examine these occurrences and caller characteristics predictive of adverse mental health outcomes. Using the NORS call dataset, we conducted a descriptive representation of mental health occurrences and mental health emergencies along with correlative statistics. We found that NORS had received 2518 mental health calls, with 28 (1.1%) being adverse events. Men, rural callers, polyroute substance consumption and history of overdosing were found to have increased odds of having an adverse mental health event, while being from Quebec, using non-standard consumption routes and using the line between 50 and 99 times were found to decrease odds. This supports the utility of overdose prevention hotlines to also support people experiencing adverse mental health situations and reduce harm for individuals with mental health and/or substance use disorders.
Insights
The National Overdose Response Service (NORS) unexpectedly received mental health calls. Certain caller characteristics, like male gender and rural location, increased adverse mental health event risk.
Area of Science:
- Public Health
- Mental Health Services
- Substance Use Disorders
Background:
- The National Overdose Response Service (NORS) is a Canadian hotline designed to prevent overdose deaths.
- NORS has unexpectedly received a significant number of mental health-related calls, including adverse mental health events.
- Understanding these occurrences is crucial for optimizing harm reduction strategies.
Purpose of the Study:
- To examine the nature of mental health occurrences and adverse mental health events received by NORS.
- To identify caller characteristics that predict adverse mental health outcomes.
- To assess the utility of overdose prevention hotlines in addressing mental health crises.
Main Methods:
- Descriptive analysis of the NORS call dataset.
- Correlative statistics were used to identify predictive factors for adverse mental health events.
- Analysis included caller demographics, substance use patterns, and call history.
Main Results:
- NORS received 2518 mental health calls, with 28 (1.1%) classified as adverse events.
- Factors increasing the odds of adverse mental health events included male gender, rural location, poly-substance use, and a history of overdosing.
- Factors decreasing the odds included being from Quebec, using non-standard consumption routes, and call frequency between 50-99 times.
Conclusions:
- Overdose prevention hotlines can serve a dual purpose in supporting individuals experiencing mental health crises.
- These findings support the expansion of harm reduction services to include mental health support.
- Integrating mental health and substance use disorder services can improve outcomes for vulnerable populations.
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