Characteristics and Risk of Adverse Mental Health Events Amongst Users of the National Overdose Response Service

Dylan Viste1, Will Rioux2, Nathan Rider1

  • 1Department of Medicine, Cumming School of Medicine, University of Calgary, 205 3500 Varsity Drive NW, Calgary, AB T2L 1Y3 Canada.

Insights

The National Overdose Response Service (NORS) unexpectedly received mental health calls. Certain caller characteristics, like male gender and rural location, increased adverse mental health event risk.

Area of Science:

  • Public Health
  • Mental Health Services
  • Substance Use Disorders

Background:

  • The National Overdose Response Service (NORS) is a Canadian hotline designed to prevent overdose deaths.
  • NORS has unexpectedly received a significant number of mental health-related calls, including adverse mental health events.
  • Understanding these occurrences is crucial for optimizing harm reduction strategies.

Purpose of the Study:

  • To examine the nature of mental health occurrences and adverse mental health events received by NORS.
  • To identify caller characteristics that predict adverse mental health outcomes.
  • To assess the utility of overdose prevention hotlines in addressing mental health crises.

Main Methods:

  • Descriptive analysis of the NORS call dataset.
  • Correlative statistics were used to identify predictive factors for adverse mental health events.
  • Analysis included caller demographics, substance use patterns, and call history.

Main Results:

  • NORS received 2518 mental health calls, with 28 (1.1%) classified as adverse events.
  • Factors increasing the odds of adverse mental health events included male gender, rural location, poly-substance use, and a history of overdosing.
  • Factors decreasing the odds included being from Quebec, using non-standard consumption routes, and call frequency between 50-99 times.

Conclusions:

  • Overdose prevention hotlines can serve a dual purpose in supporting individuals experiencing mental health crises.
  • These findings support the expansion of harm reduction services to include mental health support.
  • Integrating mental health and substance use disorder services can improve outcomes for vulnerable populations.

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