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New Doc on the Block: Scoping Review of AI Systems Delivering Motivational Interviewing for Health Behavior Change
Zev Karve1, Jacob Calpey1, Christopher Machado1
1Schmidt College of Medicine, Florida Atlantic University, Boca Raton, FL, United States.
Artificial intelligence (AI) shows promise for scaling motivational interviewing (MI) to support health behavior change, demonstrating good usability and partial fidelity to MI principles. However, most AI systems require further rigorous testing and development for safety and effectiveness.
Area of Science:
- Digital Health
- Artificial Intelligence
- Behavioral Science
Background:
- Artificial intelligence (AI), particularly large language models (LLMs), is increasingly integrated into digital health solutions.
- AI-driven systems are being developed to deliver motivational interviewing (MI) at scale for patient engagement and behavior change.
- Key questions persist regarding the fidelity and effectiveness of AI in replicating MI principles and achieving significant behavioral impact.
Purpose of the Study:
- To conduct a scoping review of empirical studies evaluating AI-driven systems that utilize MI techniques for health behavior change.
- To examine the feasibility, fidelity to MI principles, and reported outcomes (behavioral, psychological, engagement) of these AI systems.
Main Methods:
- Systematic search of major databases (PubMed, Embase, Scopus, Web of Science, Cochrane Library) for studies published between January 2018 and February 2025.
- Inclusion criteria focused on AI systems using natural language processing or computational logic to deliver MI for specific health behaviors.
- Data extraction by three independent reviewers on study design, AI modality, MI components, health focus, fidelity assessment, and outcomes.
Main Results:
- Fifteen studies met inclusion criteria, with most being exploratory (40%) or pilot studies (20%); only 20% were randomized controlled trials.
- AI modalities included rule-based chatbots (60%), LLM-based systems (27%), and virtual agents (13%), targeting behaviors like smoking cessation and substance use.
- High feasibility (87%) and user acceptability were reported, with moderate to high MI fidelity in 40% of studies. Users found AI non-judgmental, but limitations in empathy and safety were noted. Significant behavioral changes were reported in only 20% of studies.
Conclusions:
- AI-delivered MI holds potential for enhancing patient engagement and scaling behavior change interventions, showing early promise in usability and partial MI fidelity.
- Most current AI systems are in early development stages and lack rigorous evaluation, necessitating further research.
- Future research should prioritize randomized controlled trials, standardized MI fidelity measures, and robust safeguards for LLM safety, empathy, and accuracy in health contexts.
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