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Improving Situational Awareness During Interfacility Transport Using a Transport Monitoring and Communication
Matthew Cook1, Rachel Umoren1, Elizabeth Steinlage2
1Department of Pediatrics.
Journal of Patient Safety
|September 23, 2025
Summary
A new teletransport app improved situational awareness and communication efficiency for neonatal interfacility transports. Medical control physicians experienced greater benefits than transport teams.
Area of Science:
- Neonatal critical care
- Medical transport logistics
- Health informatics
Background:
- Interfacility neonatal transports require clear communication and high situational awareness.
- Current communication methods, like phone calls, may be suboptimal for complex neonatal cases.
Purpose of the Study:
- To compare a simulated teletransport application (T-MAC) with standard phone calls for neonatal interfacility transports.
- To evaluate the impact on situational awareness and communication efficiency.
Main Methods:
- Pilot study involving medical control physicians (MCPs) and pediatric critical care transport teams (PCCTs).
- Simulated neonatal transports were conducted with and without the T-MAC application.
- Situational awareness (perception, comprehension, projection) and communication duration were measured.
Main Results:
- The T-MAC app significantly improved MCPs' perception and projection scores, both before and after patient events.
- PCCTs also showed improved perception and projection scores with the T-MAC app.
- Communication duration for adverse events was shorter with the T-MAC app.
Conclusions:
- The T-MAC application enhanced situational awareness and communication efficiency in simulated neonatal transports.
- MCPs demonstrated a greater improvement in situational awareness compared to PCCTs.
- Further investigation into T-MAC application development and use is warranted.
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