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Understanding Cancer Survivorship Care Needs Using Amazon Reviews: Content Analysis, Algorithm Development, and

Liwei Wang1, Qiuhao Lu2, Rui Li2

  • 1Department of Clinical and Health Informatics, McWilliams School of Biomedical Informatics, The University of Texas Health Science Center at Houston, 7000 Fannin Street, Suite 600, Houston, TX, 77030, United States, 1 713-500-3900.

JMIR Cancer
|September 23, 2025
PubMed
Summary
This summary is machine-generated.

Amazon reviews offer valuable insights into cancer survivorship care needs, particularly for symptom self-management. This study presents a novel dataset and baseline models to analyze these real-world data for improved patient support.

Keywords:
annotationbaseline modelscancer researchcancer survivorship caredeep learninglarge language modelnatural language processingreal-world data

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Area of Science:

  • Computational linguistics
  • Health informatics
  • Oncology

Background:

  • Cancer survivors increasingly use complementary therapies.
  • Amazon reviews serve as a rich source of real-world data on patient experiences and needs.
  • Understanding survivorship care needs is crucial for improving patient outcomes.

Purpose of the Study:

  • To explore the potential of Amazon consumer reviews for identifying cancer survivorship care needs.
  • To develop a manually annotated corpus from Amazon reviews for research.
  • To establish baseline natural language processing (NLP) models for analyzing this data.

Main Methods:

  • Preprocessing Amazon reviews to identify cancer-related sentences.
  • Conducting content analysis, including topic modeling and sentiment analysis.
  • Developing annotation guidelines and creating a corpus for named entity recognition and text classification.

Main Results:

  • Identified 4703 sentences from 3349 reviews related to cancer.
  • Topic modeling revealed insights into symptom management and survivorship experiences.
  • Baseline models achieved F1-scores up to 66.92% for NER and 88.46% for text classification.

Conclusions:

  • Amazon reviews are a viable data source for understanding cancer survivor needs and self-management strategies.
  • The created corpus and baseline models support future research in cancer survivorship.
  • This approach can inform clinical guidelines and improve support for cancer survivors.