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Missed Opportunities in Pediatric Feeding Clinic: A Multivariate Analysis
Amy Ricketts1, Dana M Bakula2, Sarah Edwards3
1Remote Health Solutions, Children's Mercy Hospital, Kansas City, MO; School of Nursing and Health Sciences, University of Missouri-Kansas City, Kansas City, MO; Division of Gastroenterology, Children's Mercy Hospital, Kansas City, MO.
Insights
Pediatric appointment no-shows, at 30.2%, are linked to longer wait times and marginalized groups. Reducing missed pediatric appointments requires addressing lead time and supporting vulnerable populations.
Area of Science:
- Pediatric healthcare access
- Healthcare management
- Public health
Background:
- Patient non-attendance at pediatric ambulatory visits disrupts clinic workflow.
- Missed appointments limit patient access to essential healthcare services.
- No-shows result in significant financial losses for healthcare systems.
Purpose of the Study:
- To identify key determinants of patient non-attendance in pediatric ambulatory care.
- To analyze factors influencing missed appointments in young children.
- To inform strategies for reducing no-show rates and improving healthcare access.
Main Methods:
- Analysis of 487 pediatric patients (≤4 years) scheduled between January and July 2023.
- Descriptive demographic analysis and examination of appointment lead time.
- Univariate and multivariate logistic regression to identify non-attendance predictors.
Main Results:
- The overall missed opportunities rate was 30.2% (147 patients).
- Independent determinants of non-attendance included appointment lead time, marginalized populations, medication use, and prior no-shows.
- Multivariate logistic regression identified significant relationships between these variables and missed appointments.
Conclusions:
- Appointment lead time is the primary modifiable factor contributing to pediatric non-attendance.
- Non-modifiable factors highlight areas for targeted interventions to reduce missed appointments.
- Strategies to decrease no-shows should prioritize improving access for vulnerable pediatric patients in under-resourced communities.
Background:
Patient non-attendance at pediatric ambulatory visits disrupts clinic workflow and limits access to care, causing financial losses for the healthcare system.
Methods:
A cross-section of 487 patients scheduled from January 2023 to July 2023, 4 years of age or less, were analyzed for descriptive patient demographics and the first scheduled appointment during the study window. The univariate analysis compared groups of attendance and non-attendance with multivariate logistic regression examining relationships between variables of interest.
Results:
The overall missed opportunities rate was 30.2% (n = 147). Lead time, marginalized populations, use of prescription medications, and previous non-attendance were independent determinants of non-attendance using a multivariate logistic model.
Discussion:
The primary modifiable driver of patient non-attendance was appointment lead time. Several non-modifiable determinants of non-attendance could provide focus areas for targeted interventions from missed opportunity appointments. Reducing non-attendance should focus on improving access to care for vulnerable pediatric patients from under-resourced communities.
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