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Occupational stress and associated factors among couriers: A Cross-Sectional study
Dexiang Zhu1, Ruyun Bai2, Meiqiong Guo1
1Shenzhen Prevention and Treatment Center for Occupational Diseases, Shenzhen, 518020, Guangdong, China.
BMC Public Health
|September 24, 2025
Summary
Nearly half of couriers experience significant occupational stress, with long work hours and job roles increasing risk. Improved occupational health knowledge and behaviors can mitigate stress for this vulnerable workforce.
Area of Science:
- Occupational Health
- Public Health
- Transportation and Logistics
Background:
- Occupational stress significantly impacts employee physiology and psychology across industries.
- Couriers represent an under-researched high-risk group for occupational stress.
Purpose of the Study:
- To investigate occupational stress levels among couriers in Shenzhen, China.
- To identify key factors contributing to occupational stress in this population.
- To inform strategies for managing and preventing occupational stress to improve courier well-being.
Main Methods:
- A convenience sample of 1500 couriers was surveyed online from June 2022 to December 2023.
- Data collected included demographics, lifestyle, and work-related characteristics.
- Occupational stress was assessed using the Job Content Questionnaire (JCQ), with logistic regression analyzing contributing factors.
Main Results:
- 49.2% of couriers reported occupational stress.
- Factors increasing susceptibility included higher education, alcohol consumption, irregular meals, sedentary habits, parcel delivery/collection roles, and working over 56 hours weekly.
- Working >56 hours/week increased stress risk by 1.81 times; parcel delivery/collection roles by 1.62 times.
- Occupational health knowledge reduced stress risk by 34%, and health behaviors by 47%.
Conclusions:
- Couriers face elevated occupational stress, necessitating immediate attention.
- A collaborative "prevention-intervention-guarantee" system involving government, businesses, and unions is recommended.
- Enhancing occupational health literacy and behaviors is crucial for stress reduction.
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