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Issues And Trends In Healthcare Delivery System01:29

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Are You Leading an Artificial Intelligence-Capable Healthcare Organization?

Angel Arnaout1,2

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Healthcare leaders must build AI-capable organizations by establishing infrastructure, governance, and expertise to safely harness artificial intelligence (AI) for improved patient care and operations. This ensures strategic AI adoption and risk mitigation.

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Area of Science:

  • Healthcare Management
  • Artificial Intelligence in Medicine
  • Organizational Development

Background:

  • Healthcare organizations are increasingly adopting Artificial Intelligence (AI) to improve patient care and operational efficiency.
  • There is a growing need to assess if these organizations are truly AI-capable, possessing the necessary elements to leverage AI effectively and ethically.
  • Understanding AI capability is crucial for maximizing AI's potential while mitigating associated risks.

Purpose of the Study:

  • To define the essential components of an AI-capable healthcare organization.
  • To provide a framework for assessing an organization's AI maturity level.
  • To introduce a risk-proportionate methodology for developing an AI tool pipeline in healthcare.

Main Methods:

  • The article outlines the core components required for AI capability within healthcare.
  • A framework for evaluating AI maturity is presented.
  • A risk-proportionate approach to building an AI tool pipeline is detailed.

Main Results:

  • An AI-capable organization requires robust infrastructure, governance, technical expertise, and a supportive cultural mindset.
  • Assessing AI maturity involves evaluating these key components.
  • A structured, risk-based approach facilitates the development and deployment of AI tools.

Conclusions:

  • Healthcare organizations must strategically develop AI capability to realize the full benefits of AI in patient care and operations.
  • Leadership decisions regarding building vs. buying AI solutions and managing 'Bring Your Own AI' are critical.
  • Establishing strong governance and oversight is paramount for the safe, ethical, and effective use of AI in healthcare.