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Are You Leading an Artificial Intelligence-Capable Healthcare Organization?
1Provincial Health Services Agency, Vancouver, British Columbia, Canada.
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Health leaders are increasingly embracing Artificial Intelligence (AI) to enhance patient care, streamline operations, and support healthcare providers. But are they truly leading an AI-capable organization-one that can harness AI's full potential and long-term value while mitigating its risks? An AI-capable organization possesses the necessary infrastructure, governance, technical expertise, and cultural mindset to effectively develop, deploy, and manage AI systems. It ensures the safe, ethical, and strategic use of AI across its operations, aligning AI adoption with organizational priorities. This article outlines the essential components of an AI-capable organization, provides a framework for assessing AI maturity, and introduces a risk-proportionate approach to building an AI tool pipeline for healthcare delivery. We explore key leadership considerations, including the decision to build or buy AI solutions, and conclude with special considerations, including the rise of Bring Your Own AI and its implications for governance and oversight.
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