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Key Performance Indicators Applied in Medicine.

Ricardo Ferreira Bento1, Mara Edwirges Rocha Gândara1, Silvio Pires Penteado1

  • 1Department of Otorhinolaryngology, Faculty of Medicine, Universidade de São Paulo, São Paulo, SP, Brazil.

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Summary
This summary is machine-generated.

Key performance indicators (KPIs) are crucial for assessing medical functions and aiding strategic decisions. This review maps 797 KPIs across diverse medical fields, highlighting their broad applicability beyond finance.

Keywords:
health care quality indicatorshealth services researchinstitutional management teamsknowledge discoveryquality improvements

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Area of Science:

  • Healthcare Management
  • Medical Informatics
  • Health Services Research

Background:

  • Key performance indicators (KPIs) are essential for evaluating organizational functions and supporting strategic decision-making.
  • In medicine, KPIs provide critical insights into the quantity and quality of services, guiding management towards objective achievement.

Purpose of the Study:

  • To conduct a literature review mapping Key Performance Indicators (KPIs) within the medical domain.
  • To identify and categorize the range of KPIs utilized across various medical specialties.

Main Methods:

  • A literature review was performed using the PubMed database.
  • A proposed model was adapted, and specific filters were applied to refine the search.
  • Findings from eligible articles were analyzed and compared.

Main Results:

  • Approximately 100 research articles were included in the review.
  • A total of 797 qualitative and quantitative KPIs were identified across numerous medical specialties.
  • KPIs were found to be prevalent in diverse areas such as clinics, therapeutics, surgery, and pharmacy.

Conclusions:

  • Medical KPIs extend beyond financial metrics, encompassing a wide array of specialties and functions.
  • Implementation and evaluation of KPIs utilize diverse methods, ranging from simple surveys to advanced technologies like AI and simulation models.
  • KPIs are vital tools for improving quality and efficiency in healthcare delivery and management.