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Perceptions, facilitators and barriers of digital interdisciplinary consultation: a qualitative study
C Y Hidding1, P Buist2, K Peeters3
1Department of Primary and Community Care, Radboud Institute for Health Sciences, Radboud University Medical Centre, P.O. Box 9101, Nijmegen 6500 HB, The Netherlands.
Digital interdisciplinary consultation (DIDC) shows promise for improving healthcare access and affordability. Key requirements for successful implementation include stakeholder agreement on collaboration, funding, and user-friendly digital platforms.
Area of Science:
- Healthcare Management
- Digital Health
- Health Services Research
Background:
- Increasing healthcare demand necessitates innovative solutions.
- Digital interdisciplinary consultation (DIDC) can support general practitioners (GPs) with specialist knowledge.
- Understanding stakeholder perspectives is crucial for successful DIDC implementation.
Purpose of the Study:
- To explore stakeholders' perceptions of DIDC.
- To identify barriers and facilitators for DIDC adoption.
- To inform the development and implementation of DIDC.
Main Methods:
- Conducted semistructured interviews with diverse stakeholders in the Netherlands.
- Utilized purposive sampling to recruit 46 participants across seven groups.
- Employed thematic analysis on transcribed interview data.
Main Results:
- Stakeholders expressed overall positivity towards DIDC, anticipating positive impacts on healthcare accessibility and affordability.
- Key implementation requirements include agreements on collaboration, funding, and user-friendly digital platforms.
- Physicians valued the asynchronous nature and time savings; patients appreciated timely care and avoidance of hospital visits.
Conclusions:
- All interviewed stakeholders demonstrated a positive outlook on DIDC.
- Organizational, collaborative, financial, and platform design agreements are critical for successful DIDC.
- DIDC has the potential to enhance networked care and patient outcomes.
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