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Experiences and dynamics of a multigenerational nursing workforce: a qualitative study
Lea Godino1, Elisa La Malfa2, Paola Poli3
1Registered Nurse, Medical Genetics Unit, IRCCS Azienda Ospedaliero-Universitaria di Bologna, Bologna, Italy.
British Journal of Community Nursing
|October 1, 2025
Summary
Generational differences in nursing impact teamwork and patient care. Valuing these differences and improving communication can reduce burnout and enhance collaboration in healthcare settings.
Area of Science:
- Healthcare Management
- Nursing Studies
- Sociology of Work
Background:
- Healthcare settings are increasingly multigenerational, necessitating understanding of generational dynamics.
- Cultural attitudes, workplace hierarchy, and communication styles affect nurse collaboration.
- Workforce policies and retirement regulations influence intergenerational team composition.
Purpose of the Study:
- To explore generational differences in nursing practice.
- To identify strategies for improving intergenerational collaboration and knowledge transfer.
- To enhance teamwork and patient care quality.
Main Methods:
- Qualitative study involving 13 nurses from diverse age groups in Italy.
- Data collected through semi-structured interviews.
- Thematic analysis identified four key categories: political/social context, personnel management, social networks, and individual characteristics.
Main Results:
- Perceptions and practices varied by generation; senior nurses questioned junior nurses' skills, while younger nurses prioritized lifelong learning.
- Both groups identified improved communication as essential for stronger teamwork.
- Key themes emerged regarding the political, social, and management contexts influencing intergenerational dynamics.
Conclusions:
- Valuing generational diversity in nursing fosters inclusivity and resilience.
- Strategies to improve intergenerational collaboration can mitigate burnout and enhance healthcare systems.
- Addressing generational differences supports professional growth and improves patient care quality.
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