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How to use agenda-setting: a communication tool to enhance appointment efficiency

Katja A Sutherland1, Natasha Janke2, Jane R Shaw1

  • 11Department of Clinical Sciences, College of Veterinary Medicine and Biomedical Sciences, Colorado State University, Fort Collins, CO.

Journal of the American Veterinary Medical Association
|October 3, 2025
PubMed
Summary

Agenda-setting improves veterinary appointments by creating a shared plan between clients and professionals. This 9-step process enhances efficiency and client satisfaction.

Keywords:
agenda-settingappointment efficiencyappointment task listclinical communication skillsveterinary client satisfaction

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