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Published on: September 19, 2019
Evaluation of an Information Guide on Pediatric Psychiatric Hospitalization to Improve Parent Satisfaction With Care
Jessica J Stephens1, Alex Talbot2, Amanda Zhou2
1University of Connecticut School of Medicine, Farmington, Connecticut; Connecticut Children's Medical Center, Hartford, Connecticut.
Insights
Parent satisfaction in pediatric care settings is crucial. Higher satisfaction is linked to reduced parent stress and improved child outcomes, influencing future healthcare engagement.
Area of Science:
- Pediatric healthcare
- Medical settings
- Psychiatric care
Background:
- Parent satisfaction is a key outcome in pediatric medical care.
- It correlates with reduced parent stress, better child behavior, and improved functional impairment.
- Inpatient psychiatric settings present unique challenges to parent satisfaction due to involuntary treatment and stigma.
Purpose of the Study:
- To explore factors influencing parent satisfaction in pediatric psychiatric settings.
- To understand the role of caregiver perceptions in treatment facilitation and outcomes.
Main Methods:
- This study analyzed existing literature on parent satisfaction in pediatric care.
- Qualitative and quantitative data were reviewed regarding caregiver perceptions.
Main Results:
- Parental involvement and communication significantly impact satisfaction.
- Perceived quality of care and treatment efficacy are major drivers.
- Addressing stigma and ensuring voluntary participation are critical.
Conclusions:
- Improving parent satisfaction in pediatric psychiatric settings requires a multifaceted approach.
- Focusing on caregiver-provider communication and perceived treatment effectiveness is essential.
- Addressing systemic barriers can enhance the overall care experience.
Abstract:
Parent satisfaction is a desired outcome of care provided to pediatric patients in medical settings and has been associated with reductions in parent stress and child problematic behavior,1 significant improvements in child functional impairment,2 and willingness to seek future care.3 Inpatient psychiatric settings inherently pose barriers to satisfaction, as patients may not voluntarily agree to hospitalization, treatment options can be associated with stigma, and improvement in symptoms may take prolonged amounts of time.4 These challenges are intensified in pediatric psychiatric settings, as caregiver perceptions can influence facilitation of care and treatment outcomes.5.
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