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Artificial intelligence -assisted tinnitus support with ChatGPT-4.

Elvin Alaskarov1, Aynur Aliyeva2,3,4

  • 1Department of Otolaryngology, Istanbul Medipol University Health Care Practice and Research Center Esenler Hospital, Istanbul, Turkey. ealaskarov@medipol.edu.tr.

European Archives of Oto-Rhino-Laryngology : Official Journal of the European Federation of Oto-Rhino-Laryngological Societies (EUFOS) : Affiliated with the German Society for Oto-Rhino-Laryngology - Head and Neck Surgery
|October 6, 2025
PubMed
Summary
This summary is machine-generated.

ChatGPT-4 effectively provides accurate and clear information for tinnitus management, offering a valuable resource for patients, especially where healthcare access is limited. This AI tool enhances patient support and education.

Keywords:
AI healthcareChatGPT-4ENTPatient supportTinnitus

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Area of Science:

  • Artificial Intelligence in Healthcare
  • Medical Information Dissemination
  • Tinnitus Management

Background:

  • Tinnitus affects a significant patient population, often requiring accessible educational resources.
  • Limited healthcare access can hinder effective tinnitus management and patient support.
  • Advanced AI language models offer potential solutions for information delivery.

Purpose of the Study:

  • To assess the accuracy, clarity, and relevance of ChatGPT-4's responses to patient tinnitus queries.
  • To evaluate ChatGPT-4's utility in resource-limited settings for tinnitus care.
  • To determine the potential of AI as an adjunct to traditional patient education for tinnitus.

Main Methods:

  • ChatGPT-4 was queried with ten common tinnitus questions based on clinical guidelines.
  • Responses were evaluated by ten ENT specialists using a 5-point Likert scale.
  • Statistical analysis assessed accuracy, relevance, clarity, and response efficiency.

Main Results:

  • ChatGPT-4 demonstrated high accuracy (85.5%), relevance (90.13%), and clarity (83.93%).
  • Response times were efficient, with high sensitivity (90%) and specificity (95%).
  • Inter-rater reliability was moderate to substantial (Cohen's kappa 0.65-0.78).

Conclusions:

  • ChatGPT-4 offers accurate, timely, and patient-friendly information for tinnitus care.
  • The AI tool shows potential to bridge healthcare access gaps, especially in underserved areas.
  • ChatGPT-4 can serve as a valuable adjunct to conventional patient education for tinnitus management.