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AI-enhanced crowdsourcing for disaster management: strengthening community resilience through social media
Sheikh Kamran Abid1, Ruhizal Roosli2, Umber Nazir3
1School of Housing, Building and Planning, Universiti Sains Malaysia, Penang, 11800, Malaysia. kamran@usm.my.
Abstract:
As disasters become more frequent and complex, the integration of artificial intelligence (AI) with crowdsourced data from social media is emerging as a powerful approach to enhance disaster management and community resilience. This study investigates the potential of AI-enhanced crowdsourcing to improve emergency preparedness and response. A systematic review was conducted using both qualitative and quantitative methodologies, guided by the PRISMA framework, to identify and evaluate relevant literature. The findings reveal that AI systems can effectively process real-time social media data to deliver timely alerts, coordinate emergency actions, and engage communities. Key themes explored include the effectiveness of community participation, AI's capacity to manage large-scale information flows, and the challenges posed by misinformation, data privacy, and infrastructural limitations. The results suggest that when strategically implemented, AI-enhanced crowdsourcing can play a critical role in building adaptive and sustainable disaster management frameworks. The paper concludes with practical and policy-level recommendations for integrating these technologies into Pakistan's disaster management systems.
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