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"It's like having that supervisor in the room": Examining AI as a reflective partner
Elizabeth B Matthews1, Dania Lerman1, Nellie Beach1
1Graduate School of Social Service, Fordham University, New York, NY, 10023, USA.
Generative Artificial Intelligence (GAI) note-taking platforms can act as reflective partners for mental health clinicians. These tools offer new avenues for critical self-examination, potentially enhancing clinician wellbeing and patient care quality.
Area of Science:
- Mental Health
- Clinical Psychology
- Health Informatics
Background:
- Reflective practice is crucial for high-quality therapy and clinician wellbeing.
- Generative Artificial Intelligence (GAI), including large language models, offers novel methods for professional insight.
- Existing research has not fully explored GAI's role in supporting clinical reflection.
Purpose of the Study:
- To investigate the unintended consequence of GAI clinical note-taking platforms in supporting reflective practice.
- To understand how mental health clinicians experience using GAI for reflection.
- To identify the specific ways GAI platforms facilitate or hinder reflective processes.
Main Methods:
- Conducted semi-structured interviews with 17 mental health clinicians.
- Analyzed interview data using a grounded theory approach.
- Focused on clinicians' experiences with GAI clinical note-taking platforms.
Main Results:
- Clinicians reported GAI platforms acting as reflective partners.
- AI tools provided alternative clinical interpretations and clarified existing practices.
- Platforms created space for clinicians to be more present during therapy sessions.
Conclusions:
- AI note-taking platforms offer a feasible and scalable method to support clinician reflective practice.
- Findings have implications for clinical training and professional development.
- Further research is needed on AI tools for enhancing reflective practice.
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