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Mapping Community Priorities for Local Medical Centers: An Importance-Performance Analysis Study of Residents'
Hana Jeong1, Jaehee Seo2, Eunyoung Chung3
1Department of Healthcare Program Development, Chungcheongnam-do Public Health Policy Institute, Daejeon 35015, Republic of Korea.
Abstract:
Background: Policymakers in Korea are calling for Local Medical Centers (LMCs) to address regional healthcare disparities by expanding their roles beyond safety-net functions yet often overlook local community perspectives. Methods: Face-to-face survey data collected in 2022 from 2057 adults residing in Chungcheongnam-do were analyzed in this study, using Importance-Performance Analysis to assess how residents of large cities, non-large cities, and rural areas prioritize nine LMC functions. Results: While all valued public health policy and infectious disease control amid COVID-19, notable regional variations appeared: non-large city residents prioritized unmet healthcare needs and operational efficiency, rural respondents emphasized post-discharge care coordination due to aging and chronic disease, and large city residents focused on safety-net roles. Staff training and medical innovation ranked lowest across regions. Conclusions: The results highlight the inadequacy of one-size-fits-all policies and the importance of regionally tailored, resident-informed strategies for equitable public health in Korea.
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