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Emotional Sensitivity and Work Performance in Lima Firefighters.

Cholán Castrejón Loida Rocio1, Loida Rocio1, Salazar Bastos Yamileth Yannira1

  • 1School of Psychology, Universidad Peruana Unión, Chosica, Peru.

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Emotional sensitivity negatively impacts firefighter work performance, especially positive and negative egocentric forms. Interventions should be sex-tailored for better occupational outcomes.

Keywords:
emotional sensitivityfirefighterssex differencesstructural equation modelingwork performance

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Area of Science:

  • Occupational Psychology
  • Psychological Assessment

Background:

  • Emotional sensitivity is a key trait influencing professional conduct.
  • Firefighting is a high-stress occupation where emotional regulation is critical for performance.

Purpose of the Study:

  • To examine the relationship between emotional sensitivity and work performance in Metropolitan Lima firefighters.
  • To investigate potential sex-based differences in this relationship.

Main Methods:

  • Cross-sectional, predictive, non-experimental design with 366 firefighters.
  • Utilized Emotional Sensitivity Scale and Individual Work Performance Scale.
  • Analyzed data using Spearman's correlation and PLS-SEM.

Main Results:

  • A significant negative correlation (ρ = -0.19) was found between emotional sensitivity and work performance.
  • Positive Emotional Sensitivity showed the strongest negative association (ρ = -0.22).
  • Sex-specific analyses revealed Negative Egocentric Sensitivity had a stronger negative impact on female firefighters' performance.

Conclusions:

  • Emotional sensitivity, particularly positive and negative egocentric aspects, can negatively affect firefighter work performance.
  • Results highlight the need for sex-tailored emotional regulation and stress management programs.
  • Optimizing occupational performance in demanding professions requires understanding these nuanced emotional dynamics.