Natural language processing models for predicting treatment outcomes in internet-delivered cognitive behavioral
Nils Hentati Isacsson1, Lucía Gómez-Zaragozá1,2, Fehmi Ben Abdesslem1,3,4
1Centre for Psychiatry Research, Department of Clinical Neuroscience, Karolinska Institutet, & Stockholm Health Care Services, Region Stockholm, Sweden.
Internet Interventions
|October 27, 2025
Summary
Natural language processing (NLP) models analyzing patient-therapist messages in Internet-delivered Cognitive Behavioral Therapy (ICBT) showed limited predictive value for treatment outcomes. Symptoms alone were better predictors than NLP analysis of text interactions.
Area of Science:
- Psychiatry and Mental Health
- Computational Linguistics
- Health Informatics
Background:
- Internet-delivered Cognitive Behavioral Therapy (ICBT) effectiveness can be enhanced by predicting treatment outcomes.
- Patient-therapist communication via written messages is a key component of guided ICBT.
- Natural Language Processing (NLP) offers potential for analyzing these messages to predict outcomes, but evidence is limited.
Purpose of the Study:
- To investigate the predictive accuracy of NLP models for treatment outcomes in ICBT.
- To evaluate if NLP analysis of patient-therapist messages provides additional predictive value beyond symptom variables.
Main Methods:
- Trained three NLP models (TF-IDF, BERT, BELT) on 6613 patient-therapist messages from a 12-week ICBT program.
- Models were trained with and without initial symptom variables to predict post-treatment symptoms.
- Compared NLP models against a dummy model and a linear regression model using only symptom data. Employed multiple imputation and nested cross-validation.
Main Results:
- The linear regression model using only symptom variables performed best, outperforming NLP models.
- The BERT model showed slight improvement over the dummy model (RMSE 0.17 vs. 0.18).
- Combining BERT with symptom variables improved accuracy but not RMSE; symptom-only models achieved higher BACC (70%) and F1-score (0.66) than NLP models.
Conclusions:
- NLP analysis of patient-therapist messages in ICBT has limited predictive value for treatment outcomes.
- NLP did not add significant predictive value beyond using symptom variables alone.
- Further research is required to refine NLP methods for psychological treatment and assess text-based interaction potential in ICBT.
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