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Preset Hearing Aid Program Selection in Low-Income Communities: A Longitudinal Study.
Anné Croucamp1, Caitlin Frisby1,2,3, Vinaya Manchaiah1,2,4,5,6
1Department of Speech-Language Pathology and Audiology, University of Pretoria, Pretoria 0028, Gauteng, South Africa.
Audiology Research
|October 28, 2025
Summary
Community health workers can deliver hearing aids in low-income areas. However, preset hearing aid users frequently change programs, indicating a need for better guidance beyond simple trial-and-error adjustments.
Area of Science:
- Audiology
- Public Health
- Global Health
Background:
- Decentralized hearing care models utilizing community health workers (CHWs) show promise for improving access in low-income settings.
- Preset hearing aids offer user-selectable programs, potentially supporting these models, but their real-world effectiveness and adherence to clinical guidelines are not well understood.
Purpose of the Study:
- To evaluate the real-world use and clinical alignment of preset hearing aids within a CHW-facilitated, decentralized hearing care model in South Africa.
- To assess participant selection of amplification programs and changes over time in relation to hearing loss configuration.
Main Methods:
- A longitudinal feasibility study involving 36 adults with moderate-to-severe bilateral hearing loss in South Africa.
- Participants were fitted with preset hearing aids by trained CHWs, with program selections recorded at baseline and at 2 weeks, 2 months, and 6 months post-fitting.
Main Results:
- Over half of participants had high-frequency hearing loss, yet only 34% initially selected the corresponding program.
- Most participants (80.6%) changed their selected program at least once within six months.
- Agreement with clinically recommended programs decreased from 42% at baseline to 28% at six months.
Conclusions:
- CHW-delivered hearing aid services empower user autonomy in resource-limited environments.
- Frequent program adjustments suggest reliance on trial-and-error rather than audiometric fitting, potentially limiting long-term benefits.
- Effective utilization of preset hearing aids necessitates continuous, person-centered support and guidance.
Keywords:
community health workerdecentralized carehearing losslow-income communitiespreset hearing aidsprogram selection
