Development and Content Validation of a Person-Centered Care Instrument for Healthcare Providers

Area of Science:

• Healthcare Quality
• Medical Education
• Patient Experience

Background:

• Existing tools for evaluating person-centered care (PCC) lack broad applicability across different healthcare professions.
• There is a need for a validated instrument to assess PCC competence in interdisciplinary healthcare settings.

Purpose of the Study:

• To develop and validate the Person-Centered Care Instrument (PCCI).
• To create a tool that assesses the competence of healthcare providers from diverse professional backgrounds in delivering PCC.

Main Methods:

• A modified Delphi technique with ten experts was used to validate an initial pool of 63 items over two rounds.
• Face and content validity were assessed using a 9-point Likert scale and Item-level Content Validity Index (I-CVI).
• Items were retained if they met a median rating of 6 or higher and an I-CVI of ≥0.70.

Main Results:

• The final Person-Centered Care Instrument (PCCI) comprises 37 items.
• The Scale-level Content Validity Index (S-CVI) for the PCCI was 0.65.
• Three items achieved universal expert agreement (I-CVI = 1.0).

Conclusions:

• The developed PCCI demonstrates strong face and content validity.
• The PCCI is a valid and broadly applicable tool for assessing competence in delivering person-centered care.
• This instrument can aid quality improvement and foster empathy and respect in healthcare settings.