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The Resident-intruder Paradigm: A Standardized Test for Aggression, Violence and Social Stress
Published on: July 4, 2013
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A violence prevention program's impact on nurses' confidence in managing patient aggression.
1Diane Regan is Associate Chief Nursing Officer at Tufts Medicine Lowell General Hospital in Lowell, MA.
Nursing Management
|October 31, 2025
Summary
A bundled workplace violence (WPV) prevention education program, including a patient violence risk assessment, significantly increased nurses
Area of Science:
- Healthcare quality improvement
- Nursing safety
- Evidence-based practice in healthcare
Background:
- Workplace violence (WPV), especially patient-on-worker aggression, is an increasing concern in acute care hospitals.
- Complex patient populations and workforce changes exacerbate risks to nursing and patient safety.
- Existing WPV training lacked a standardized, bundled approach with patient risk assessment for inpatient settings.
Purpose of the Study:
- To implement and evaluate a bundled WPV prevention education program for inpatient nurses.
- To introduce a standardized patient violence risk assessment tool for interdisciplinary communication and care coordination.
- To enhance nurses' confidence in managing patient aggression.
Main Methods:
- A quality improvement project utilizing the Iowa Model Revised for Evidence-Based Practice.
- The Clinician Confidence in Coping with Patient Aggression (CCPA) survey was administered pre- and postintervention.
- A bundled WPV education strategy was implemented, incorporating a patient violence risk assessment tool.
Main Results:
- Nurses reported a statistically significant increase in confidence when dealing with patient aggression postintervention (P < .05).
- The bundled education and risk assessment tool demonstrated positive impact on nurses' self-efficacy.
Conclusions:
- A bundled WPV prevention education program, inclusive of an evidence-based risk assessment tool, is a valuable enhancement to standard nursing education.
- Implementing such a strategy can improve nurses' confidence and potentially mitigate risks associated with workplace violence in hospitals.
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