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Outpatient Process Transformation and Patient Satisfaction Under New Public Service Theory

Zejun Cai1, Ali Wu1, Xiaofeng Wang1

  • 1Department of Gastroenterology Surgery, First Affiliated Hospital of Ningbo University, Ningbo, Zhejiang, 315010, People's Republic of China.

Patient Preference and Adherence
|November 4, 2025
PubMed
Abstract

Keywords:
degree of satisfactionnew public service theoryoutpatient serviceprocess transformation

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