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From silence to spark: How transformational leadership empowers employee innovation and voice in SMEs
Jinxia Yang1, Guoyuan Zheng2, Michael Yao-Ping Peng3
1Innovation Management for Business Development, Innovation College, North-Chiang mai University, Nong Kaeo, Hang Dong District, Chiang Mai 50230, Thailand.
Abstract:
In developing countries like Pakistan, small and medium-sized enterprises (SMEs) face significant challenges in fostering innovation, and this study seeks to explore the role of transformational leadership in promoting innovation within these SMEs, specifically examining how employees' voice mediates this relationship. Utilizing a structural equation modeling approach, data were collected from 358 employees in SME's sector of Pakistan. The findings reveal that TRLD significantly influences employee voice, which in turn enhances innovation outcomes. Specifically, leaders who inspire and motivate their teams create an environment conducive to open communication, allowing employees to share ideas and concerns without fear. This proactive engagement not only boosts individual creativity but also cultivates a collective culture of innovation. The analysis further highlights that employee voice serves as a critical mechanism through which TRLD drives both process and product innovation. In developing countries SMEs. These insights underscore the importance of effective leadership in promoting employee engagement and creativity, providing valuable implications for managers aiming to thrive in competitive landscapes. This study contributes to the theoretical framework by empirically validating the mediating role of employees' voice in the relationship between transformational leadership and innovation in SMEs, employing robust quantitative methods to analyze data, and integrating upper echelon theory to illustrate how leadership characteristics influence organizational outcomes, specifically within the context of developing countries like Pakistan.
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