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AI in Health Care Service Quality: Systematic Review.

Eman Alghareeb1, Najla Aljehani2

  • 1Eastern Health Cluster, Saudi Electronic University, Abi Bakr As Siddiq Road, P.O. Box 93499, Riyadh, 11673, Kingdom of Saudi Arabia, ‪+966 50 549 1908‬.

JMIR AI
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PubMed
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Artificial intelligence (AI) significantly enhances Saudi Arabia's health care quality, improving diagnostics and efficiency. Challenges like data privacy and bias must be addressed for successful AI integration in health care.

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AISaudi Arabiaartificial intelligencehealth care qualitytechnology

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Area of Science:

  • Health Informatics
  • Medical Technology
  • Artificial Intelligence in Healthcare

Background:

  • Artificial intelligence (AI) adoption in Saudi Arabia's health care sector aims to boost service efficiency and quality.
  • This initiative aligns with the nation's technological advancement goals under Saudi Vision 2030.

Purpose of the Study:

  • To systematically review the impact of AI on health care quality within Saudi Arabian hospitals.

Main Methods:

  • A comprehensive systematic literature review of studies from the past 10 years was conducted.
  • Databases searched included PubMed, Google Scholar, and Saudi Digital Library, using keywords like "Artificial Intelligence," "health care quality," and "AI in Saudi Arabia."
  • Both quantitative and qualitative analyses were incorporated for a thorough understanding.

Main Results:

  • AI integration has led to advancements in diagnostic accuracy, patient management, and operational efficiency.
  • AI models show high precision in disease prediction and early diagnosis, optimizing telehealth and electronic health records.
  • AI enhances data security, reduces costs, and enables personalized treatment, improving overall health care delivery.

Conclusions:

  • AI technologies have demonstrably improved diagnostic accuracy, patient management, and operational efficiency in Saudi health care.
  • Addressing challenges such as data privacy, algorithmic bias, and regulatory frameworks is crucial for effective AI integration.
  • Continued development and careful implementation of AI are essential for advancing health care quality in Saudi Arabia.