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Published on: February 13, 2020
Improved Comfort for Work-From-Home Employees Following an Employer-Provided Ergonomic Workstation and Training
Patton Khuu Nguyen1, Vanessa J Burrowes, Jesse V Jacobs
1From the International Business Machines Corporation, San Jose, California (P.K.N.); International Business Machines Corporation, Research Triangle Park, North Carolina (V.J.B., L.B.C.); Liberty Mutual Insurance, Boston, Massachusetts (J.V.J., A.B.); International Business Machines Corporation, Melbourne, Victoria, Australia (R.K.); and Aon Global Risk Consulting, Lander, Wyoming (J.W.).
Objective:
This study aimed to understand the effectiveness of office equipment and ergonomics training on employees' comfort and productivity while working from home (WFH).
Methods:
Danish employees responded to an anonymous retrospective survey about their home computer workstation setup, training competency, demographics, selected behaviors and activity levels, and comfort and productivity. Elastic-net analysis was used to determine whether changes in self-reported comfort or productivity differed among employees' home setup and training competency.
Results:
Employees with an adjustable desk, adjustable chair, and ergonomics training had significantly greater odds of reporting improved comfort. Ergonomics training in combination with an external keyboard and adjustable desk significantly corresponded to improved productivity.
Conclusions:
Employer-provided office equipment and ergonomics training may benefit employees' perceived comfort and productivity. The retrospective study design may have impacted employee recall, and results may not be generalizable to other populations.
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