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Published on: June 12, 2020
Modeling the cognitive processes of accepting clinical decision support
Leendert van Maanen1, Dominik Bachmann1,2, Talha Ozudogru1
1Experimental Psychology & Helmholtz Institute, Utrecht University, Utrecht, Netherlands.
Abstract:
People often hesitate to rely on algorithmic advice, even when it is objectively more accurate than human input-a phenomenon known as algorithm aversion. In two experiments, we investigated the cognitive mechanisms underlying this effect in a clinical decision-making context. Participants evaluated X-rays for bone fractures, with each image accompanied by advice purportedly from either an algorithm or a human source. Across experiments, we observed longer response times for algorithmic advice, indicating increased deliberation. Evidence accumulation modeling revealed that participants set higher decision thresholds when evaluating algorithmic advice, reflecting a more cautious decision strategy. This hesitancy, observed when the human advice was attributed to lay participants (Experiment 1), persisted when the human advice was attributed to expert radiologists (Experiment 2). Accumulation rates and prior preferences did not differ across advisor types, suggesting that algorithm aversion stems specifically from increased caution rather than reduced perceived reliability. These findings demonstrate that algorithm aversion manifests as a strategic shift in decision-making and highlight the value of formal cognitive models for understanding trust in artificial intelligence. Our findings advance the theoretical understanding of algorithm aversion by identifying response caution as a core mechanism. More broadly, the results demonstrate how formal models of decision-making can clarify the cognitive architecture of trust in automated systems, offering a foundation for future work on optimizing human-algorithm collaboration.
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