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Modeling the cognitive processes of accepting clinical decision support
Leendert van Maanen1, Dominik Bachmann1,2, Talha Ozudogru1
1Experimental Psychology & Helmholtz Institute, Utrecht University, Utrecht, Netherlands.
People hesitate to trust algorithms due to algorithm aversion. This study shows algorithm aversion involves increased caution in decision-making, not lower perceived reliability, impacting human-AI collaboration.
Area of Science:
- Cognitive Psychology
- Artificial Intelligence Ethics
- Clinical Decision Support
Background:
- Algorithm aversion is the tendency to distrust algorithmic advice, even when superior to human input.
- Understanding the cognitive basis of algorithm aversion is crucial for effective human-AI collaboration in critical fields like medicine.
Purpose of the Study:
- To investigate the cognitive mechanisms driving algorithm aversion in a clinical decision-making context.
- To differentiate between increased caution and reduced perceived reliability as causes of algorithm aversion.
Main Methods:
- Two experiments involving participants evaluating X-rays for bone fractures with advice from either an algorithm or a human.
- Utilized evidence accumulation modeling to analyze decision thresholds and response times.
- Compared decision strategies when human advice was attributed to laypersons versus expert radiologists.
Main Results:
- Participants exhibited longer response times and set higher decision thresholds for algorithmic advice, indicating increased deliberation and caution.
- This heightened caution persisted regardless of whether human advice came from lay participants or expert radiologists.
- No significant differences were found in evidence accumulation rates or prior preferences between algorithmic and human advice sources.
Conclusions:
- Algorithm aversion is characterized by a strategic increase in decision caution rather than a diminished perception of algorithmic reliability.
- Formal cognitive models are valuable for understanding trust in automated systems and optimizing human-algorithm collaboration.
- Identifying response caution as a core mechanism advances the theoretical understanding of algorithm aversion.
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