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The radiology administrative assistant: Saving radiologists' time
Shirly Lee1, Kirsten Gormly1, Mary Moss1
1Jones Radiology, Eastwood, SA, Australia.
Objective:
To review the utilisation of radiology administrative assistants in supporting radiologists with daily tasks that are not directly related to image interpretation.
Methods:
Records of all tasks delegated to radiology administrative assistants in a multi-centre radiological institution between 2021 and 2022 were collected. The number of tasks, types of task performed, and duration spent on each task were reviewed.
Results:
5455 tasks were assigned to and completed by radiology administrative assistants over the course of 12 months. 50 % of the tasks pertained to conveying significant or unexpected findings to clinicians, whilst the remaining 50 % accounted for tasks not related to results-communication, such as sourcing external imaging.
Conclusion:
A substantial amount of radiologist's time is spent on ancillary tasks that are not related to reporting. Employing the help of radiology administrative assistants helps mitigate this, facilitates closed-loop communication and an overall improved radiologist workflow.
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