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A Student-Led Initiative to Prevent Medicaid Disenrollment in Hospitalized Patients During Redetermination
Julia Grigorian1, Michaela Whitelaw1, Brandon Lee1
1Emory University School of Medicine, Atlanta, GA, USA.
Journal of General Internal Medicine
|November 10, 2025
Summary
Medicaid redetermination impacted millions. A student-led intervention educated patients, but online portal issues hindered recertification, highlighting infrastructure needs for health equity.
Area of Science:
- Public Health
- Health Policy
- Health Equity
Background:
- Medicaid redetermination resumed in April 2023 post-COVID-19 pandemic.
- This process affects 94 million Medicaid recipients nationwide.
- In Georgia, 2.7 million recipients faced potential coverage loss.
Purpose of the Study:
- To implement a medical student-led intervention.
- To educate and assist Medicaid recipients with redetermination.
- To address potential loss of health coverage.
Main Methods:
- A hospital-based intervention was conducted in an urban safety-net hospital in Atlanta, GA.
- 53 trained medical student volunteers educated and assisted 352 admitted adult Medicaid recipients.
- Interventions occurred from October 2023 to April 2024, focusing on redetermination awareness and application assistance.
Main Results:
- 60.5% of patients (201/332) were unaware of the Medicaid redetermination process.
- Only 8% of patients (20/250) could recertify or were prepared to recertify post-intervention.
- Difficulty accessing the online portal was the primary barrier to recertification.
Conclusions:
- A student-led intervention served as a crucial educational resource for patients regarding health policy changes.
- Limitations in the Medicaid infrastructure hindered the intervention's effectiveness in preventing disenrollment.
- Targeted interventions are essential to prevent procedural disenrollment and advance health equity for Medicaid recipients.
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