Interactive experience design evaluation of community emotional healing installations based on analytic hierarchy...

Area of Science:

• Community Psychology
• Human-Computer Interaction
• Environmental Psychology

Background:

• Rising mental health concerns in communities contrast with low rates of professional help-seeking.
• Public interactive installations offer potential for community emotional healing, but effective strategies lack scientific clarity.

Purpose of the Study:

• To establish an urgent and meaningful evaluation framework for healing interactive installations.
• To identify evidence-based healing design strategies for interactive installations.

Main Methods:

• Developed a framework using affinity analysis (3 levels, 5 categories, 25 indicators).
• Employed the Analytic Hierarchy Process (AHP) for data analysis and weight calculation.
• Conducted cross-category and sensitivity analyses to validate findings.

Main Results:

• Identified healing design strategies: dynamic/rhythmic interactions, environmental/game echoes, and short-term emotional depth.
• Revealed distinct healing preferences across designer groups (Western vs. Eastern, Architects, Interaction Designers).
• Confirmed framework stability through sensitivity analysis.

Conclusions:

• The research provides empirical foundations for healing interactive installation design.
• Offers practical strategic guidance for creating effective community emotional healing installations.