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Published on: February 16, 2011
[Different perspectives on good treatment at home and in nursing homes: differences in perception among stakeholders]
Nassir Souakri1, Euloge Paul-Émile Tannous Abboud2
1Université Paris Dauphine - PSL, place du Maréchal-de-Lattre-de-Tassigny, 75775 Paris cedex, France; Fondation Maison des Champs, 16 rue du Général-Brunet, 75019 Paris, France.
Abstract:
There is a diversity of perceptions of positive treatment among stakeholders in the medical-social sector, particularly in home nursing services and residential care facilities for dependent elderly people. It is necessary to highlight the tensions between the expectations of beneficiaries, residents, families, and professionals, and to propose levers to strengthen positive treatment through training, communication, and the integration of patient experience.
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