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Exploring Subjective Well-Being in Human-Machine Interaction: Protocol for a Mixed Methods, Cross-Sectional Analysis
Giulia Bassi1,2, Valeria Orso2,3, Silvia Salcuni1,2
1Department of Developmental Psychology and Socialization, University of Padova, Padova, Italy.
This study explores operator well-being in advanced manufacturing, finding that human-machine interaction (HMI) fluency protects affective well-being, while negative technology attitudes worsen psychological distress. Early detection of issues is key for a human-centric Industry 5.0 workplace.
Area of Science:
- Human-Computer Interaction
- Occupational Health Psychology
- Manufacturing Technology
Background:
- Operator well-being in advanced manufacturing remains under-researched, with limited studies on subjective well-being and reliance on single data collection methods.
- Previous research on human-machine interaction (HMI) has primarily focused on trust and acceptance, neglecting the psychological states of manufacturing operators.
- The complex cognitive and affective states of operators interacting with advanced production technologies require a more holistic investigation.
Purpose of the Study:
- To examine operators' subjective well-being within manufacturing companies, focusing on HMI fluency, negative technology attitudes, and coworker relationships.
- To address the gap in understanding the interplay between HMI, operator attitudes, social dynamics, and psychological well-being in advanced manufacturing settings.
- To develop a comprehensive understanding of workplace dynamics influencing operator well-being in the context of Industry 5.0.
Main Methods:
- A mixed methods approach combining quantitative digital surveys with qualitative semistructured interviews.
- Quantitative data analyzed using path analysis to explore mediating roles of HMI fluency and negative attitudes on well-being.
- Qualitative data analyzed through thematic analysis and text-mining techniques to explore lived experiences with HMI.
Main Results:
- Hypothesized that HMI fluency positively impacts affective well-being, while negative attitudes toward technology may increase psychological distress.
- Anticipated qualitative insights would enrich quantitative findings, leading to a comprehensive analysis of operator experiences.
- Aims to generate a consensus report for practical workplace policies and training to enhance well-being and HMI.
Conclusions:
- Prioritizing human-centricity in Industry 5.0 requires early detection of psychological issues to foster operator well-being.
- Proactive identification and prevention of mental health challenges are crucial for operators engaged in HMI.
- Creating a supportive workplace environment is essential for the mental well-being of manufacturing personnel.
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