Related Experiment Video
Updated: Jan 10, 2026

The Dyspepsia Educational Tool As a Novel Aid in Dyspepsia Management
Published on: June 29, 2019
Debunking health misinformation with empathy
1Centre for Language Studies, Radboud University, Nijmegen, the Netherlands; Institute for Planetary Health Behaviour, University of Erfurt, Erfurt, Germany; Department of Implementation Research, Bernhard-Nocht-Institute for Tropical Medicine, Hamburg, Germany.
Abstract:
Debunking is an effective means to mitigate the impact of health misinformation. However, even after receiving a corrective message, misinformation often persists in influencing individuals' judgements and decision-making. I review evidence on effective components of debunking in health contexts and propose three mechanisms for how expressions of empathy might help reduce the continued influence of health misinformation. Empathetic debunkings might decrease feelings of discomfort and increase believability of debunkings by (1) decreasing perceived threat to underlying attitude roots, (2) decreasing perceived threat to face or (3) increasing perceptions of trustworthiness. Moreover, I review pitfalls of using empathetic communication that should be considered by practitioners and further investigated in research addressing empathy to tackle misinformation.
More Related Videos
Related Concept Videos
Health Literacy
Motivational Bias
Empathy
Concepts of Health and Illness
Models of Health Promotion and Illness Prevention II
The agent-host-environment model states that disease results...
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...

