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Related Concept Videos

Urinary Tract Infection III: Diagnostic Studies and Interprofessional Care01:30

Urinary Tract Infection III: Diagnostic Studies and Interprofessional Care

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A healthcare provider can diagnose a urinary tract infection (UTI) through several methods:Medical History and Symptoms: The provider will take a detailed medical history and ask about symptoms such as frequent urination, burning sensation during urination, and lower abdominal pain.Urinalysis: A clean-catch urine sample is collected in a sterile container and tested for the presence of bacteria, white blood cells (leukocytes), nitrites, blood, and protein. The presence of leukocytes and...
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Urinary Tract Infection IV: Nursing Management01:17

Urinary Tract Infection IV: Nursing Management

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In managing urinary tract infections (UTIs) in nursing, a comprehensive assessment is essential. Begin by gathering subjective data, such as the patient’s complaints of dysuria (painful urination), urinary frequency, urgency, suprapubic pain, and any lower abdominal discomfort. This information can be complemented by questions regarding previous UTIs, sexual activity, and personal hygiene practices, which can provide insight into risk factors. Objective assessment should focus on signs...
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Urine Studies II: Urine Culture and Sensitivity Test01:26

Urine Studies II: Urine Culture and Sensitivity Test

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A urine culture and sensitivity test is a diagnostic procedure used to identify urinary tract bacterial infections and determine the most effective antibiotics for treatment. This test is generally preferred when a patient shows manifestations of a urinary tract infection, such as frequent or painful urination, cloudy or foul-smelling urine, or lower abdominal pain.Purpose of the TestThe primary goals of a urine culture and sensitivity test are to:Determine the specific bacteria causing the...
776
Acute Pyelonephritis II: Diagnostic Studies and Management01:28

Acute Pyelonephritis II: Diagnostic Studies and Management

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Introduction:For diagnosing acute pyelonephritis, a comprehensive patient history is collected to identify symptoms such as dysuria, frequent or urgent urination, flank pain, or costovertebral angle (CVA) tenderness that may suggest a kidney infection.Physical ExaminationDuring the physical examination, CVA tenderness is assessed. This involves gentle percussion over the costovertebral angle, where tenderness often indicates a kidney infection.Diagnostic TestsUrinalysis: Used to identify white...
291
Urinary Tract Infection I: Introduction01:26

Urinary Tract Infection I: Introduction

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Urinary tract infections (UTIs) impact various parts of the urinary system, including the kidneys, ureters, bladder, and urethra. These infections are generally bacterial, with Escherichia coli being the most common causative agent, often originating from the gastrointestinal tract. However, other bacteria, such as Staphylococcus saprophyticus, Klebsiella pneumoniae, and Proteus mirabilis, are also known to cause UTIs. The type, location, and underlying complexity of the UTI guide both...
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Urinary Tract Infection II: Pathophysiology01:25

Urinary Tract Infection II: Pathophysiology

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The pathophysiology of urinary tract infections (UTIs) encompasses several progressive stages, beginning with bacterial colonization and culminating in potential systemic complications if untreated. UTIs are primarily initiated by bacteria, such as Escherichia coli, which often originate from the gastrointestinal tract and migrate to the urinary system through the periurethral area. This migration can occur via several routes, including improper hygiene practices, sexual activity, or...
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Added value of point-of-care testing for Group A Streptococcus in community pharmacy sore throat pathways: analysis of the Wales Sore Throat Test and Treat service.

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"I Felt Empowered": Patient-Reported Experience with a Pilot National Community Pharmacy-Based Urinary Tract

Efi Mantzourani1,2, Andrew Evans3, Rhian Deslandes1

  • 1Cardiff School of Pharmacy and Pharmaceutical Sciences, Cardiff University, King Edward VII Avenue, Cardiff CF10 3NB, UK.

Antibiotics (Basel, Switzerland)
|November 27, 2025
PubMed
Summary

Patients reported excellent experiences with community pharmacists managing urinary tract infections (UTIs) through the Common Ailments Service in Wales. High satisfaction indicates a valuable role for pharmacists in health promotion and antimicrobial stewardship.

Keywords:
Choose PharmacyCommon Ailments ServicePREMsUTIantibioticsantimicrobial stewardshipcommunity pharmacydiagnosticspatient educationpatient reported experience measurespatient satisfactionpharmacy servicesurinary tract infections

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Area of Science:

  • Pharmacology
  • Public Health
  • Infectious Diseases

Background:

  • Urinary tract infections (UTIs) were added to treatments offered by community pharmacists in Wales via the Common Ailments Service in June 2024.
  • This study focuses on patient experiences with pharmacist-led UTI management.

Purpose of the Study:

  • To describe patient-reported experiences of UTI management by community pharmacists.
  • To evaluate patient satisfaction and understanding of treatment outcomes.

Main Methods:

  • A survey-based data collection approach was employed.
  • The study utilized a positivist research paradigm.

Main Results:

  • 309 surveys were collected between June 2024 and July 2025.
  • Patients reported a median satisfaction score of 10/10, with high satisfaction independent of antibiotic provision.
  • 96.1% of patients would return to the pharmacy for future UTIs, and 81.9% understood the rationale for non-antibiotic recommendations.

Conclusions:

  • Community pharmacists effectively manage patient expectations and enhance confidence in managing UTI symptoms.
  • Pharmacists play a crucial role in health promotion and antimicrobial stewardship through patient education on self-care and appropriate antibiotic use.