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Related Experiment Video

Updated: Jan 10, 2026

Measuring Statistical Learning Across Modalities and Domains in School-Aged Children Via an Online Platform and Neuroimaging Techniques
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Chatbot Memory: Uncovering How Mental Effort and Chabot Interactions Affect Short-Term Learning.

Alexandre Marois1,2, Isabelle Lavallée3, Gabrielle Boily1

  • 1École de Psychologie, Université Laval, Québec, Canada.

Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Human Factors and Ergonomics Society. Annual Meeting
|November 27, 2025
PubMed
Summary
This summary is machine-generated.

Learning with generative artificial intelligence (AI) chatbots is as effective for short-term memory as traditional web browsing. However, chatbot use may reduce the mental effort required for learning tasks.

Keywords:
artificial intelligencechatbotlearningmental effortweb-based learning

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Area of Science:

  • Artificial Intelligence
  • Cognitive Science
  • Educational Technology

Background:

  • Generative AI, including large language models (LLMs) and chatbots like ChatGPT, is transforming information access and learning.
  • While chatbots offer efficiency, their impact on learning effectiveness and mental effort compared to traditional methods is not fully understood.

Purpose of the Study:

  • To assess the effect of chatbot interaction on short-term learning and mental effort.
  • To compare learning outcomes and perceived workload between chatbot-based and web-based information retrieval.

Main Methods:

  • Participants used either a chatbot or the internet to gather information for essay questions.
  • Memory performance was measured to assess learning outcomes.
  • Self-reported workload was used to gauge mental effort.

Main Results:

  • Memory performance was comparable between the chatbot and internet browsing groups.
  • Participants interacting with chatbots reported significantly lower workload, indicating reduced mental effort.

Conclusions:

  • Chatbot interactions do not impair short-term memory performance compared to web browsing.
  • The reduced mental effort associated with chatbots warrants further investigation into their long-term educational implications.