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Healthcare attention and access for deaf individuals: a phenomenological study
Daniel Minte-Valderrama1, Valentina Silva-Zurita2, Camila Alvarado-Salfate3
1Universidad Austral de Chile, School of Nursing. Puerto Montt, Chile. E-mail: d.minte@live.cl Universidad Austral de Chile Puerto Montt Chile d.minte@live.cl.
Deaf individuals in Chile face significant health care access barriers due to communication challenges and a lack of trained sign language interpreters. These issues negatively impact the quality of care received.
Area of Science:
- Health Services Research
- Sociology of Health
- Disability Studies
Background:
- Access to healthcare for deaf individuals in Chile is hindered by communication and legal obstacles.
- Existing literature highlights general barriers, but Chilean-specific research is limited.
Purpose of the Study:
- To explore the healthcare access experiences of deaf individuals in a southern Chilean province.
- To identify specific communication and systemic barriers encountered between February 2022 and February 2023.
Main Methods:
- A qualitative phenomenological approach was employed.
- Semi-structured interviews were conducted with deaf individuals who accessed health services.
- Interviews were facilitated by Chilean Sign Language interpreters.
Main Results:
- Participants (aged 24-30) reported communication difficulties with healthcare personnel.
- Lack of qualified sign language interpreters and facilitators necessitated reliance on third parties and technology.
- These communication barriers significantly impacted the healthcare experience.
Conclusions:
- Healthcare access for deaf individuals in Chile is impeded by communication barriers and inadequate support systems.
- Improvements are needed in physical spaces, communication strategies, health literacy, and culturally competent care.
- Addressing these challenges is crucial for enhancing the quality of healthcare delivery for the deaf community.
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